Postage & Returns

 

  POSTAGE DETAILS:    

  • ALL Card prices include FREE Royal Mail 1st Class postage
  • All cards ordered will be printed and despatched within 24 hours of cleared payment (Monday - Friday)
  • Cards sent back to you will be sealed in a cello bag and include an extra envelope to send onto recipient
  • Royal Mail estimate 93% of cards will arrive the day after posting (Mon - Fri). All should arrive between 1-3 working days
  • If guaranteed next day is required please choose the Special Delivery option at checkout (cards ordered before 2pm)

 

Non-Arrival

If your card has not arrived 3 working days after the dispatch date please contact us as we would rather send a replacement than have you unhappy!

Returns & Refunds

If you're not happy with your order let us know and we will happily offer refunds or reprints if the items you receive are faulty or damaged.

Please refer to our Returns & Refund Policy in our Terms & Conditions  for more details on this.

If you have a question about our Returns Policy please email enquiries@thatcardshop.co.uk and we will get back to you as soon as possible.

Please note we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms that is caused by events outside our reasonable control (“Force Majeure Event”). Please see our Terms & Conditions for more information.